Privacy Policy

Overview

This policy explains how 17356862 Canada Inc. ("Sylrick I.T.", "we") collects, uses, and protects personal information through this website. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act respecting the protection of personal information in the private sector (Law 25).

Information we collect

• Contact form: your name, email address, subject, and message, so we can reply.
• Launch updates or newsletter: your email address, if you ask to be kept informed.
• Technical data: standard server logs (IP address, browser type, pages visited) used to operate and secure the site.

We only collect what you choose to give us. No account is needed to browse the site.

Why we use it

• To answer your questions and prepare quotes you request.
• To send you launch or service updates you signed up for.
• To keep the website working, secure, and free of abuse.

Consent

We collect and use your information with your consent, given when you submit a form or subscribe. You can withdraw your consent at any time (see "Your rights" below). Withdrawing consent may mean we can no longer provide a requested service.

How we store and protect it

Your information is stored on infrastructure we operate in Canada. We limit access to those who need it and apply reasonable technical and organizational safeguards. No method of transmission or storage is perfectly secure, but we take protection seriously.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate (for example, email delivery), and only as needed. If a provider is located outside Quebec or Canada, we take steps to ensure a comparable level of protection.

How long we keep it

We keep personal information only as long as needed for the purpose it was collected, or as required by law. Newsletter emails are kept until you unsubscribe. Contact messages are kept as long as needed to handle your request and our records.

Cookies

The site uses cookies as described in our Cookie Policy. Non-essential cookies are only set with your consent.

Your rights

You may ask to:

• access the personal information we hold about you;
• correct it if it is inaccurate or incomplete;
• withdraw your consent or ask us to delete it;
• receive it in a structured, commonly used format (portability).

To exercise any of these, contact us at info@sylrick.ca. We will respond within the timelines set by law.

Person responsible for the protection of personal information

Erick Fredette is responsible for the protection of personal information at Sylrick I.T. You can reach this person at info@sylrick.ca.

Complaints

If you are not satisfied with how we handle your information, you may contact the Commission d'accès à l'information du Québec or the Office of the Privacy Commissioner of Canada.

Changes to this policy

We may update this policy from time to time. The effective date below shows the latest version.

Last updated: October 2025